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NICOLE JESS       

  • LinkedIn
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ABOUT ME

I am a strategic designer and registered nurse who has spent my career at the intersection of clinical practice, education, and system transformation. I have worked in frontline clinical roles, trained the next generation of health professionals in tertiary education, and led the design of healthcare systems and services for federal government.
This unique pathway has given me a rare perspective: I understand the realities of clinical practice and the complexities of system-level design. My expertise lies in bridging these worlds, ensuring the clinical voice is not only heard but embedded into every stage of health system and digital transformation.
 

I have seen first-hand how poorly integrated systems and digital tools can contribute to workforce burnout, inefficient care pathways, and disengagement. I also know the difference it makes when clinicians are involved from the start: solutions are adopted, care delivery is enhanced, and workplaces become more sustainable.
 

Through my consultancy, I help governments, hospitals, and health organisations design systems that genuinely support clinicians and patients. My approach combines evidence-based design methods with deep clinical insight, so transformation initiatives deliver both strategic outcomes and practical impact.
 

My mission is simple: to create healthcare systems that work in practice, not just on paper.
 

LET'S CONNECT

Thank you for your message. I will repsond within 1-2 business days.

NICOLE JESS

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